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Your Rights and Our Legal Commitments

These legal terms set out how parley365 operates, what we collect, how we protect your account data, and what conditions apply to access — all depending on local law and eligible regions in Indonesia.

Account Terms ApplyData Handled LocallyJurisdiction-Dependent AccessDANA, OVO, GoPay Wallet PolicyContact Rights Reserved
parley365 Your Rights and Our Legal Commitments
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Policy Rights

Account security and data integrity sit at the centre of how we operate. We apply SSL encryption across every session, and account verification uses a one-time OTP sent to your registered mobile number. Here is how we handle the four areas that matter most to your legal standing on parley365.

Data Retention Policy

We keep your account data only as long as your account is active or as required by applicable Indonesian law. You can request deletion by submitting a written request through the legal contact channel in your account settings.

Cookie Use and Consent

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can adjust cookie preferences from the settings panel on your first visit or any time after in your browser.

Account Security Practices

Login requires your password plus an OTP sent to your registered number. If you suspect unauthorised access, lock your account immediately from the Security tab and contact our live support team with your wallet reference ID.

Your Right to Request Changes

You can request correction of inaccurate personal data at any time. Submit the request via the legal email channel. We process corrections within the timeframe required under applicable data protection rules in your eligible region.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

Legal questions, data access requests and account policy disputes go through dedicated channels — not the general lobby chat. Use the paths below to reach the right team. Response times for formal legal requests may differ from standard account support, depending on the nature and complexity of your query.

Team online

Legal Request Email

Send formal data access or account policy requests to our legal contact address, found in your account settings under the Privacy and Terms section. Written requests receive a written response.

Live Account Support

For general account queries with a legal dimension — wallet disputes, transaction records, identity verification — use the live chat in your account dashboard. Have your account ID and e-wallet reference ready.

Policy Document Archive

Every version of our terms, privacy notice and cookie policy is stored in your account settings under Policy Archive. You can download any past version as a PDF at any time.

Common Legal Questions About Your Account

These are the questions we hear most often about account terms, data rights and policy conditions on parley365. Each answer reflects what actually applies — no filler, no generic disclaimers.

Access depends on local law and the eligible region you are in. It is your responsibility to confirm that using the platform is permitted where you are located before opening an account.

We collect your name, mobile number, and the wallet reference IDs for DANA, OVO or GoPay that you link to your account. We do not store your full e-wallet credentials or PIN on our servers.

Submit a written deletion request through the legal email contact listed in your account settings under Privacy and Terms. We process requests in line with applicable data rules for your eligible region.

Yes. Every version of our terms is stored in the Policy Archive inside your account settings. You can download any version as a PDF, including the one active on the date you registered.

Wallet reference IDs are removed from active records once your account is closed and the mandatory retention period under applicable Indonesian regulation has passed. Confirmation is sent to your registered number.

We send a notification to your registered account before any terms update takes effect. Continuing to use parley365 after that notification counts as your acceptance of the updated conditions.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.