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How parley365 Handles Your Personal Data

Your account with parley365 is built on a simple principle: we collect what we need to run your wallet, process your DANA, OVO, and GoPay payments, and keep your session secure — nothing beyond that.

Account Data ProtectedDANA · OVO · GoPay ContextIndonesia Region ScopeRetention Limits ApplyYour Rights, Your Request
parley365 How parley365 Handles Your Personal Data
PRIVACY CONTACT REACH US

How to Reach Us About Your Data

If you want to review what we hold, correct an error, or ask us to delete your data, our support team handles privacy requests directly. Reach out through live chat in your account dashboard, or send a written request via email. We aim to respond within the timeframe required under applicable local rules, and we will confirm receipt of every request so you know it is being handled.

Live Chat Support Open the chat icon inside your account dashboard. Describe your privacy request and our team will confirm receipt and next steps without redirecting you elsewhere.
Email Request Send your data request to our support address listed in the account help section. Include your registered account identifier so we can locate your records quickly.
Account Help Section The help section inside your account lists current contact details and explains how to submit a formal data access or deletion request step by step.
DATA SECURITY HOW WE PROTECT

How We Keep Your Account Data Secure

Security starts at the account layer. Every login requires OTP verification tied to your registered contact, and sessions time out after a period of inactivity so an unattended device cannot be used to access your wallet. Payment data for DANA, OVO, and GoPay transactions is handled over encrypted connections; we do not store raw card or full wallet credential strings on our servers. Cookie use on the site is limited to session management and fraud-signal collection — no third-party advertising cookies are placed without your awareness, and you can clear session cookies from your browser settings at any time.

OTP Account Verification

Every new login triggers an OTP check to your registered contact. This step blocks access from devices or locations that have not been verified by you, regardless of whether a password was entered correctly.

Encrypted Payment Channels

DANA, OVO, and GoPay payment data moves through encrypted channels only. Transfer references reach our system in a tokenised form so raw wallet identifiers are never exposed in our logs.

Session Timeout Control

Active sessions expire after inactivity. If you close your browser or step away on mobile, your account requires a fresh OTP before the lobby or wallet screen becomes accessible again.

Cookie and Tracker Policy

Session cookies manage your logged-in state only. We do not pass your browsing behaviour to ad networks. You can review active cookies in your browser's privacy panel and clear them without affecting your account registration.

Privacy Questions We Hear Most

These are the questions we get most often about how your data is used, stored, and managed on parley365. If your question is not covered here, contact our support team directly through the account dashboard.

We collect your name, contact details, and the payment wallet identifiers you use for DANA, OVO, or GoPay. We also log device and session data for security purposes only.

We share data only with payment processors handling your DANA, OVO, or GoPay transfers and with compliance partners where local law in eligible regions requires it. We do not sell your data.

Open live chat in your account dashboard or send a written request via the email address listed in the account help section. Include your registered account identifier so we can locate your records.

Yes. Submit a deletion request through live chat or email. We will process it in line with applicable local rules and confirm when the deletion is complete or explain any legal hold that applies.

Retention periods depend on data type. Transaction records tied to DANA, OVO, and GoPay payments are kept in line with applicable financial record requirements. Session logs have a shorter retention period.

No. Cookies on this site handle your session state and collect fraud-detection signals only. No advertising or third-party tracking cookies are placed on your device without your awareness.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.